Manager, Business Dev./Key Account/Technical Sales at Merit Telecoms

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  • MERIT is an independent and recognized leader in providing wireless voice and data turnkey services to the Telecommunications industry.
    Our service offering includes:
    Radio Network Design & Planning
    RF Drive Testing & Competitive Benchmarking
    RF Physical Optimization & Site Audits
    Network Quality of Service evaluation
    Transmission/Acce…

    Read more about this company

     

    Manager, Business Dev./Key Account/Technical Sales

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 – 6 years
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp
    • Salary Range ₦150,000 – ₦200,000/month

    Job Description

    • Plan and organize the fulfillment of client orders to ensure timely delivery
    • Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele
    • Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution
    • Supervise company employees to ensure they comply with set client service standards in carrying out job duties
    • Prepare and manage budgets in order to achieve set targets and objectives
    • Proffer recommendations to clients and aid them in selecting suitable products/services that best meets their requirement
    • Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service
    • Contact clients to ensure they are satisfied with received products and services
    • Collaborate with the marketing and sales division of a company to ensure their work operations align with the objectives of the client services unit
    • Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations
    • Designate work territories to client services staff and establish strategies necessary for achieving set targets
    • Provide clients with regular update and periodic statements to keep them abreast on changes in trends
    • Assess products/services to ensure they are up to the specification set by clients
    • Provide detailed explanations of product/service features to clients to aid their decisions on product choice
    • Carry out surveys and research to evaluate customer satisfaction level and discover better techniques for ensuring a satisfied customer base.
    •  Initiate changes to increase company’s efficiency, productivity and her competitiveness with other businesses in its industry.
    • Create innovative goals that encourages innovative thinking and strategies throughout the organization
    •  Identify areas of business improvement in company’s standard processes and operations to stimulate growth.
    •  Carry out research on innovative trends within the industry to stay up-to-date on advancements.
    • Hols regular meetings with stakeholders and company leaders to discuss potential improvement and innovation within the business.
    • Supervise and Coordinate innovative strategies
    •  Help team members enhance creativity skills
    • Experience in Telecommunications Company 

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@merittel.com using the position as subject of email.

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