Biomass Sourcing Coordinator at Holcim Nigeria

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    Biomass Sourcing Coordinator

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Lagos
    • Job Field Customer Care&nbsp

    Overview

    • The Biomass Coordinator is the main point of contact with the customers.
    • Liaise with customers/vendors about Biomass waste, orders and deliveries.
    • Responsible to achieve Geocycle target on Biomass sourcing volumes in a region or Customer segment that will be determined from time to time.
    • In conjunction with the Sales Administrator execute and organize the Sales and Marketing administration activities in order to achieve customer’s satisfaction with Geocycle services.
    • Understand the Sales Process dynamics, set up a survey and identify the main internal & external stakeholders and have a deep knowledge about Customer service best practises.

    Responsibilities

    • Biomass Coordinator is responsible for the customer/vendor facing activities and to provide rest of the organization with market information.
    • Reinforce the Quality, Health & Safety and Environmental Procedures
    • Organize periodic audit to control the application of the QHSE process.
    • Creation of prospects/customers/vendors and contacts
    • Plan and perform visits to customers and vendor as necessary
    • Register and follow up opportunities and action plans
    • Create customer/vendor offers and initiate price negotiation
    • Preparation of the content of the physical AFR Contracts
    • Follow up customer/vendor complaints
    • Introduce volumes in Planning Tool based on what is obtainable from the market
    • Prepare sales reports as a base for weekly transportation planning.
    • Search, identify new market and materials opportunities and triggering the AFR Material validation flow where necessary
    • Liaise with Sales Administrator to provide Master Data management (Customers, Vendor, Materials)
    • Assist in the preparation of commercial offer to Customers/Vendors to be reviewed and discussed with the Geocycle Commercial Manager
    • Liaise with logistics department to ensure timely deliveries for customer’s satisfaction with Geocycle services.
    • Participate in preparing budget proposals for Geocycle in the country

    Education / Qualifications

    • Relevant qualifications in Agriculture / Business Management / Social Sciences

    Experience:

    • Minimum of 3 years relevant experience
    • Sales development proven experience, preferably in service

    Knowledge & Skills
    Technical competencies:

    • Social and negotiation skills with the customers or vendors
    • Training in the process and steps in CRM tool – Sales force, for the following processes: visit management, opportunity management, action plans, AFR Request
    • Basic knowledge in MEA BM Business Partner Master Data Model and training in creation/modification of Customers/Prospects & AFR request in Sales force.
    • Training in SAP (AFR Process steps)
    • Excellent organizational and multitasking skills

    Behavioral Competencies:

    •  A team player with high level of dedication
    • Ability to work under strict deadlines
    • Ability to work in a diverse and multicultural environment and to engage with broad range of internal and external stakeholders
    • Excellent communication and influential skills
    • High Adaptability and Resilience
    • Result oriented
    • Analytical Skills
    • Strong sense of ethics
    • Language Requirements
    • Professional Proficiency in English Language.

    Method of Application

    Interested and qualified? Go to Holcim on careers-holcim.icims.com to apply

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