Manager, Client Services/Business Dev./Key Account/Technical Sales at Merit Telecoms

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  • MERIT is an independent and recognized leader in providing wireless voice and data turnkey services to the Telecommunications industry.
    Our service offering includes:
    Radio Network Design & Planning
    RF Drive Testing & Competitive Benchmarking
    RF Physical Optimization & Site Audits
    Network Quality of Service evaluation
    Transmission/Acce…

    Read more about this company

     

    Manager, Client Services/Business Dev./Key Account/Technical Sales

    • Job Type Full Time
    • Qualification
    • Experience 5 years
    • Location Lagos
    • Job Field Engineering / Technical&nbsp
    • Salary Range ₦150,000 – ₦200,000/month

    Responsibilities

    • Mastermind business growth strategies to help meet organizational goals and objectives
    • Build and nurture client relationships in order to continue winning new contracts
    • Attend networking events and build industry connections in order to facilitate business growth
    • Ensure that the organization complies with contractual obligations.
    • Works with other department heads to determine company goals and KPIs
    • Conduct market research to inform strategic business decisions
    • Oversee branding and marketing endeavors to ensure all efforts are aligned with business goals
    • Negotiate new projects and contract terms with new clients
    • Developing the commercial strategy and the commercial direction for all businesses
    • Monitoring the progress of projects in relation to customers’ expectations
    • Overseeing the performance and providing direction for the commercial team
    • Preparing and monitoring department budget
    • Identifying and managing commercial risks
    • Creates awareness of the Company’s full portfolio of products, services and network capabilities.
    • Develop key accounts plan and sales strategy
    • Ensure sound management of the business relationship with existing and prospective customers  
    • Coordinate and deliver bid/proposal and manage the closure of the sale.
    • Lead competitors’ information gathering to improve business strategy and actions
    • Sound knowledge of company products and services as well as telecoms industry trends.
    • Prepare and present reports on sales activity, achievements and forecasts
    • Ensure positive and professional client service and key account management.
    • Addressing and resolving key clients’ complaints.
    • Acting as the main point of contact between key clients and internal teams.
    • Supervising the account teams assigned .
    • Communicating and collaborating with various departments to ensure that key clients’ needs are met.
    • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
    • Developing a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
    • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client’s long-term goals.
    • Product or telecoms backgroung

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@merittel.com using the position as subject of email.

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