Hotel Waiter/Waitress at Hera Hospitality

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  • Hera is a luxury boutique hotel and spa located in the heart of Wuse 2, in Abuja. We are a 12 bedroom property offering: A Presidential Suite, 2 Business Suites,
    2 Executive Rooms, 7 Deluxe Rooms
    Hera is intimate and exclusive, away from the crowd and an exceptional place to be. Whether for business or pleasure, guests can enjoy the following services: 2…

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    Hotel Waiter/Waitress

    • Job Type Full Time
    • Qualification BA/BSc/HND , OND
    • Experience 1 year
    • Location Abuja
    • Job Field Hospitality / Hotel / Restaurant&nbsp

    JOB DESCRIPTION

    • We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
    • The right Waiter / Waitress uplifts the dining experience for customers.
    • We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

    JOB RESPONSIBILITIES

    • Taking customer orders and delivering food and beverages
    • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
    • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
    • Communicate order details to the Kitchen Staff
    • Deliver checks and collect bill payments
    • Provide excellent customer service to guest
    • Carry dirty plates, glasses and silverware to kitchen for cleaning
    • Check dishes and kitchenware for cleanliness and presentation and report any problems
    • Prepare tables by setting up linens, silverware and glasses
    • Arrange table settings and maintain a tidy dining area
    • Follow all relevant health department regulations
    • Providing excellent wait service to ensure satisfaction

    JOB REQUIREMENT

    • Candidates should possess a Bachelor’s Degree, HND, NCE, or OND qualification
    • Food Safety training is a plus
    • Proven work experience as a Waiter or Waitress (Must have at least one-year work experience)
    • Table setting etiquette
    • Hands-on experience with cash register and ordering information systems (e.g. MICROS)
    • Basic math skills
    • Committed to delivering high levels of customer service
    • Attentiveness and patience for customers
    • Excellent presentation skills
    • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
    • Active listening and effective communication skills
    • Team spirit
    • Flexibility to work in shifts.
    • Accountable and resilient
    • Ability to work under pressure

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected]  using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.



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