Nigeria Sales Manager at ENGIE Energy Access (EEA) – Fenix International

0
0


  • We’re a next-generation energy company
    Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system providing lighting, phone charging, TV, and radio, financed through affordable installments over mobile money. We combine rich customer payment histories with additional data sources to create a cutting-edge credit score that…

    Read more about this company

     

    Nigeria Sales Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 – 4 years
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Department:  Sales & Marketing
    Reporting to: Head of Sales & Marketing

    Job Overview

    • The Sales Team Lead will be stationed in Ikorodu and be responsible for leading and managing a team of sales agents, installation technicians, dual contractors and their customers – responsible for the full customer cycle I.e., sale, fulfil, maintain and recover.
    • The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.

    Key Responsibilities, Deliverables and Activities
    Key Responsibilities:

    • Sales Target Achievement within assigned Clusters
    • Achieve Excellent PH of customer portfolio
    • Recruitment, Training and effective Team management of Sales Team

    Deliverables and Activities
    Sales Target Achievement within assigned Clusters:

    • Market Initiatives- Drive market initiatives to achieve and increase quality customer base in the assigned clusters
    • Market Activations- Carry out weekly market activations in the territory to generate leads and eventual conversion to sales.
    • Product Targeting- Drive all product mix sales through the right product targeting to the right segment of the prospects/customers.
    • Product Presentation- Carry out product presentations and exhibitions within assigned clusters
    • Identify Opportunities- Constantly identify opportunities for driving activation and other sales within clusters.
    • Plans-Draw up weekly/Monthly route plans for the Sales Agents
    • Track Sales- Track daily/weekly/monthly sales target Vs actual with the Sales Agents
    • POS Location- Collaborate with Customer Experience, Operations on viable locations for POS Expansion and management

    Achieve Excellent PH:

    • Sales Compliance- Drive sales process compliance within clusters
    • Customer Visits- Carry out daily/weekly customer visitations to resolve or escalate pending issues with customer systems
    • Influence Customer Behavior- Drive the right customer behavior on payments by ensuring customers are educated on the various channels of payments.
    • Product Choice- Ensure the right product is sold to the right customers
    • Field Clinic- Participate in Field clinic activities
    • Overdue Customer Lists- Monitor and Share weekly overdue customer lists with the Sales Agents
    • Training- Continuous training and coaching of RPCs on God/Bad portfolios, catch up etc.

    Recruitment, Training and Team management:

    • Recruitment- Regularly recruit new Sales Agents within territory
    • Performance Monitoring- Weekly performance monitoring of RPCs and initiating corrective actions where required
    • Meetings- Hold regular meeting with the RPCs
    • Training- Regularly train and retrain cluster team leads on sales process, Sales pitch, products, Customer Service etc.
    • Commission Structure- Ensure Sales Agents understanding of commission structures (Colours) and journey with EEA
    • Reward- Design reward and recognition schemes for high performing RPCs
    • Customer Forums- Participate in customer service forums, field clinics, weekly meetings with Service Center Associates
    • Team Building- Drive #One Team goal within clusters via team building activities

    After Sales Support:

    • Overdue Customer Visits- Regularly visit overdue customers to ascertain their challenges and resolve
    • Escalate issues- Escalate lingering issues to the Head of Sales
    • Quality Check- Daily/weekly checks on quality of installations by Sales Agents
    • Swap stocks- Deploy and track swap stocks and children in the territory
    • Repossession- Repossess product kits from fringe customers

    Stakeholders Engagement:

    • Identify and organise official meetings with relevant external stakeholders such as local chiefs, community leaders, government officials etc
    • May represent the business during community engagements and goodwill activities

    Reporting:

    • Send weekly/monthly reports on sales activities within territory using approved template

    Required Skills and Experience

    • BSc. Degree or Equivalent
    • 2-4+ years working in a role within a progressive sales and/or financial services environment with strong, quantifiable results
    • Experience or passion for working in developing markets

    Highly Desired Skills:

    • Ability to work both in teams and independently
    • Passionate about solving problems for customers in rural communities
    • Proficiency in English Language and 1 or more other Nigerian Languages
    • Critical thinking skills (ability to think outside the box)
    • Good problem solving skills (solutions oriented)
    • Flexibility with ability to work under pressure to meet deadlines
    • Willingness and desire to learn new ideas

    Method of Application

    Interested and qualified? Go to Fenix International on boards.greenhouse.io to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.



  • Visit MyJobmag to Apply