Nigeria Sales Team Lead at ENGIE Energy Access (EEA) – Fenix International

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  • We’re a next-generation energy company
    Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system providing lighting, phone charging, TV, and radio, financed through affordable installments over mobile money. We combine rich customer payment histories with additional data sources to create a cutting-edge credit score that…

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    Nigeria Sales Team Lead

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 – 3 years
    • Location Other
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Location: Various Locations in Nigeria
    Department:  Sales & Marketing
    Reporting to: Head of Sales & Marketing

    Job Overview 

    • The Sales Team Lead will be stationed in the preferred location and be responsible for leading and managing a team of sales agents, installation technicians, dual contractors and their customers – responsible for the full customer cycle i.e., sell, fulfil, maintain and recover. 
    • The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.   

    Key Responsibilities 

    • Develop and implement the sales operational strategies within allocated area, as well as align with the area sales target. 
    • Organizing sales activities and functions in the field to achieve targets, revenue and desired quality sales. 
    • Managing installation technicians and maintenance technicians 
    • Training and coaching of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers. 

    Deliverables and Activities:

    • On time high-quality system installations at the customers premises or any other location as directed by ENGIE Energy Access. 
    • Coordinate installation technicians and maintenance technicians to ensure systems are installed and maintained, 
    • Support recruitment of new installation and maintenance technicians in the sales area.
    • Prepare the monthly installation monitoring report for the State Sales Manager. 
    • Review control monthly commission payments and payroll follow up on faulty installations and inform finance department about deductions. 
    • Repossessions are aligned and coordinated with the customer finance department. 
    • Identify the needs for and recruit new contractors with support from service network team leader.
    • Responsible for disciplinary for installations and maintenance technicians. 
    • Stock takings 
    • Stock audit report 
    • Providing regular portfolio & compliance reports to State Sales Manager and credit control team 
    • Managing the daily work and activities of area administrator according prioritization policy on workout activities. 
    • Deal with complex scenarios (customer not found, fire, violence etc.) 
    • Assessing internal and external cause for portfolio deteriorations  
    • Participating in the recruitment of new staff and training of existing staff  
    • Monitor and review KPIs + provide feedback area administrator  
    • Conduct periodic performance review of area administrator. 
    • Mentoring each Sales Agents, installation technician, maintenance technician, dual contractor and area admin to enhance operational performance, motivation and engagement. 
    • Educating Sales agents, dual contractors, area administrator, installation technicians, maintenance technicians and in applicable policies, guidelines provided by State Sales Manager and credit departmental standards. 
    • Support conducting quarterly inventory audits for all service centers. 

    Required Skills and Experience  

    • BSc. Degree or Equivalent
    • 1 – 3 years working in a role within a progressive sales and/or financial services
    • Previous experience in a managerial position is an added advantage 
    • Ability and passion for coaching and training. 
    • Strong ability in planning and organization. 
    • Excellent verbal communication skills with customer focus 
    • Computer literate, team player and dynamic self-starter. 
    • Willing to travel/assign in any geographic area in Nigeria 
    • Resident in the preferred location or willing to relocate there 
    • Fluent in English.  

    Highly Desired Skills:

    • Ability to work in teams or independently  
    • Critical thinking skills (ability to think outside the box)  
    • Good problem-solving skills (solutions oriented)  
    • Good influencing and negotiation skills  
    • Flexibility with ability to work under pressure to meet deadlines  
    • Willingness and desire to learn new ideas 

    Method of Application

    Interested and qualified? Go to Fenix International on boards.greenhouse.io to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.



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