Social Media / Customer Service Intern at Presidera

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  • Social Media / Customer Service Intern

    • Job Type Full Time
    • Qualification BA/BSc/HND , OND
    • Experience
    • Location Lagos
    • Job Field Customer Care&nbsp , Internships / Volunteering&nbsp , Media / Advertising / Branding&nbsp

    Location: Palmgrove, Lagos

      Job Description

      • Interact with customers via phone, email, online chat, in person, social media
      • Resolve customer problems and complaints
      • Monitor customers orders to ensure prompt delivery and resolve problems with customer orders
      • Keep records of customer interactions and transactions
      • Engage with customers
      • Escalate unresolved issues
      • Manage the company’s social media pages/post and content
      • Take product photos and upload content on social media, website,etc
      • Communicate and coordinate effectively with internal departments
      • Follow company process accurately and efficiently

      Requirements

      • Candidate should possess OND / HND / BSc qualification
      • Candidates must have basic computer knowledge and ability to navigate the internet
      • Ability to communicate effectively
      • Candidate should reside in Palmgrove environs

      Method of Application

      Interested and qaulified candidates should send their Curriculum Vitae and a cover letter to: careers@presidera.org using “INTERNSHIP” as the subject of the mail.

      Note: Never pay for any training, certificate, assessment, or testing to the recruiter.



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