Jobs at Hilton Worldwide

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  • The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau…

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    • Contents
    • Open Jobs
      1. Laundry Attendant
      2. Laundry Supervisor
    • Method of Application

    Laundry Attendant

    • Job Type Full Time
    • Qualification
    • Experience
    • Location Lagos
    • Job Field Hospitality / Hotel / Restaurant&nbsp

    Job Number: HOT07BZD
    Location: Curio Lagos Airport Gate Side One Road, Murtala International Airport Ikeja
    Brand: Curio Collection by Hilton
    Shift: Day Job
    Job Level: Team Member
    Job: Housekeeping and Laundry

    Job Description

    • A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

    What will I be doing?
    As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

    • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
    • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
    • Provide excellent guest service
    • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
    • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
    • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
    • Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)
    • Control makes monthly Lost and Found and donations
    • Check the uniforms and send for c leaning and / or repair
    • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
    • Makes daily guest clothing release of guests that use the laundry service
    • Makes monthly closing of Laundry expenses and provision of same
    • Replaces (a) Laundry Attendant in case of holidays, days off or absences

    What are we looking for?
    A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

    • Planning and organizing
    • Good oral and written communication
    • Previous experience in Laundry
    • Good interpersonal skills
    • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
    • Committed to delivering a high level of customer service
    • Excellent standards of clean.

    It is advantageous in this position if you demonstrate the following capabilities and advantages:

    • Ability to work in a team
    • Excellent attention to detail
    • Positive Attitude.

    go to method of application »

    Laundry Supervisor

    • Job Type Full Time
    • Qualification
    • Experience
    • Location Lagos
    • Job Field Hospitality / Hotel / Restaurant&nbsp

    Job Number: HOT07BZH
    Location: Curio Lagos Airport Gate Side One Road, Murtala International Airport Ikeja
    Brand: Curio Collection by Hilton
    Shift: Day Job
    Job Level: Supervisor/Team Leader
    Job: Housekeeping and Laundry

    Job Description

    • A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

    What will I be doing?
    As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Manage overall daily operations of the Laundry Department
    • Ensure quality controls are in place for all laundry processes, rejecting any exceptions
    • Maintain cleanliness of the laundry area
    • Train, develop, and appraise the laundry team
    • Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
    • Carry out stock takes
    • Ensure par stocks are maintained
    • Take receipt of stock and ensure safe storage
    • Manage customer service issues quickly and effectively
    • Oversee the issuing of linen via a requisition system
    • Ensure team members adhere to all Health and Safety Regulations
    • Carry out any other reasonable task set by the hotel’s management.

    What are we looking for?
    A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Good organisational and planning skills
    • Good communication skills.

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous hotel or leisure sector experience
    • Previous experience at Supervisory level.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.



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