Job Opportunities at Owens and Xley

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    Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.
    We know the role good planning plays in any business and its associated costs, a…

    Read more about this company

     

    • Contents
    • Open Jobs
      1. Accountant
      2. Customer Service Officer
    • Method of Application

    Accountant

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 – 5 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp

    Industry: Beauty & Skincare

    Location: Lekki, Lagos

    Job Responsibilities

    • Comply with all company, local, state, and federal accounting   and financial regulations.
    • Compile, analyze, and report financial data.
    • Create periodic reports, such as balance sheets, profit & loss statements, etc.
    • Perform audits and resolving discrepancies and computing taxes.
    •  Keep informed about current legislation relating to finance and accounting.
    • Assist management in the decision-making process by preparing budgets and financial forecasts.
    • Plan, develop, organize, implement, direct and evaluate the organization’s fiscal function and performance.
    •  Participate in the development of the organization’s plans and programs as a strategic partner.
    •  Evaluate and advise on the impact of long range planning, introduction of new programs/strategies and regulatory action.
    • Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization.
    • Establish credibility throughout the organization and with the business manager as an effective developer of solutions to business challenges.
    • Provide technical financial advice and knowledge to others within the financial discipline.
    • Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position.
    •  Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs

    Requirements

    • BSc in Accounting, Finance or relevant degree
    • 3-5 years experience as an Accountant
    • Excellent knowledge of accounting regulations and procedures
    • Hands-on experience with accounting software
    • Proficiency in MS Excel
    • Strong attention to detail and good analytical skills
    • Additional certification is a plus

    Salary
    N120, 000 – N150, 000 monthly

    go to method of application »

    Customer Service Officer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 – 3 years
    • Location Lagos
    • Job Field Customer Care&nbsp

    Location: Ikoyi, Lagos

    Responsibilities

    Sales Management

    • Responsible for taking all customer orders, confirming orders and payments and channeling to the appropriate department using company approved guidelines
    • Assist customers in making decisions by providing adequate knowledge about cakes and pastries
    • Obtains  and communicate customer feedback on the cakes and pastries.
    • Informs clients of ongoing promotions and available discounts
    • Prepares invoices when orders are confirmed using QuickBooks and ensures payments are made by the customers;

    Customer Relations

    • Responds promptly to incoming customer requests via emails, phone calls and text messages;
    • Builds sustainable relationships with customers by providing excellent customer support;
    • Maintains a positive, empathetic and professional attitude towards customers at all times;
    • Ensures customers complaints are handled properly and are escalated to the customer service lead when necessary;
    • Keeps records of customer interactions and details of actions taken;
    • Responds to emails sent by customers, provide status updates upon request and settle complaints;
    • Ensures customers’ orders are processed and delivered on time;
    • Ensures the right customer orders are taken and directed to appropriate staff;

    Qualifications

    Educational Qualification

    Minimum of HND/BSC from a reputable university.

    Experience

    1-3 years of work experience in similar or related role.

    Skills and Requirements

    • Proficiency in the use of Microsoft Office package especially Excel and Word;
    • Proficiency in the use of invoice software like QuickBooks.
    • Present and communicate information clearly and appropriately
    • Write and report events
    • Deliver results and meet customer expectations
    • Follow instructions and procedures
    • Ability to work with little or no supervision
    • Good telephone ethics

    Salary

    N70,000 – N80,000 Monthly

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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