Career Opportunities at 9Mobile

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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.

    Read more about this company

     

    • Contents
    • Open Jobs
      1. Engineer, Field Operations
      2. Senior Engineer, Field Operations
      3. Specialist, Financial Reporting
      4. Manager, Business Continuity
      5. Engineer, Spares Management
      6. Manager, Infrastructure Architect
      7. Engineer – Engineer / Performance / Data Analyst
      8. Manager, Field Operations
      9. Manager, Billing
      10. Specialist, Enterprise Support Services
    • Method of Application

    Engineer, Field Operations

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 years
    • Location Lagos
    • Job Field Engineering / Technical&nbsp

    Job: IRC3984

    Job Summary

    • Operation & Maintenance support on Power, BSS & transmission equipment, acceptance of new integrated BSS and TXM/ADM network element to achieve 99.5% Network availability.

    Principal Functions

    • Operate and maintain Access,Transmission and power element to achieve network availability targets
    • Track and new change implementation,faults escalation, fault resolution and ensure TTs are accurately closed within MTTR
    • Conduct acceptance of new site BSS, MW,ADMs and power plants according to scope and BoQ. Within assigned cluster
    • Maintain accurate sites database within assign cluster (with detail information)
    • Checkmate vendor to execute monthly routine and corrective maintenance schedule for all active and passive elementson site
    • Ensure effective diesel delivery and consumption monitoring within assigned cluster.  
    • Conduct monthly (DWDM, IPBB and HUB) sites supervision, spot check, external alarm simulations and cheek mate vendor team activity to enhance Quality of service and improve customer experience effective supervision of vendor/sub-contractors’ activities also ensure non-functional alarms are corrected before next visit
    • Follow up with both active and passive vendors to ensure re-occurrence outages are cleared within assigned cluster
    • Liaise with Government regulatory department. to resolve environmental, regulatory, states, local government, landlord and community issues within 48 hours and follow up for permanent solution.
    • Follow up for timely replacement of faulty components on BSS, TX and Power equipment, weekly link alignment for MW links with deviated RSL as well as replacement of faulty fibre patch cord and splicing on national fibre BB to avoid prolong outage and reduce MTTR
    • Supervise timely Capex replacement (DG,ATS, A/C, Battery replacement and power optimization for Green Field as well as BSC/MGW sites). Also confirm and sign off JCC for the successfully completed tasks by both parties.
    • Perform other duties as assigned by the Manager, Field Operations.

    Educational Requirements

    • First degree or equivalent in Electrical Engineering  
    • Two (2) years post NYSC relevant experience.

    Experience, Skills & Competencies
    Knowledge:

    • Control Network Technologies
    • Radio Access Technologies
    • BSS Network sub-system.

    Skills:

    • Problem Solving
    • Communication.

    Behavior:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Team work
    • Customer Focus.

    go to method of application »

    Senior Engineer, Field Operations

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 – 6 years
    • Location Other
    • Job Field Engineering / Technical&nbsp

    Job: IRC3988

    Job Summary

    • Support on all operational transmission equipment, facilitate PAT of new integrated BSS and TXM/ADM network element and facilitate 99.5% Network Access availability.
    • Principal Functions        
    • Facilitate the operation and maintenance of Access, Transmission and power element to achieve network availability targets
    • Supervise change requests implementation, faults escalation, fault resolution and ensure TTs are accurately closed within MTTR by NOC.
    • Facilitate acceptance for new site BSS,MW, ADMs and power plants according to scope and BoQ.
    • Ensure proper execution of routine and corrective maintenance schedule for all active and passive elements on site.
    • Ensure effective utilisation of consumables and spare parts and effective supervision of vendor/sub-contractors’ activities
    • Perform cross functional support based on business demand
    • Ensure effective diesel delivery and consumption within the assigned cluster.  
    • Facilitate resolution of community related issues
    • Generate incidence report for network outages, weekly/ monthly report cluster performance.
    • Perform any other duties as assigned by the Manager, Field Operations.

    Educational Requirements

    • First Degree or equivalent in Electrical Engineering  
    • Four (4) to Six (6) years post NYSC relevant experience

    Experience, Skills & Competencies
    Knowledge:

    • Control Network Technologies
    • Radio Access Technologies

    Skills:

    • Problem Solving
    • Communication
    • Teaming

    Behavior:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus.

    go to method of application »

    Specialist, Financial Reporting

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 – 5 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp

    Job: IRC3996

    Job Summary

    • Prepare monthly, quarterly and annual group reports, analyze financial data for reporting purposes and assist in the maintenance of financial information required by external parties.

    Principal Functions

    • Assist in preparation of required monthly financial reports and other Key Performance Indicators (KPI).
    • Assist in the preparation of all required group reports to the Shareholders
    • Assist in the Preparation of annual Audited  Financial Statement
    • Assist in the preparation of Inter-Company Accounts and Reports
    • Maintain Chart of Accounts (COA)structure and ensure General ledger integrity
    • Participate in the reconciliation of all General Ledger accounts and Balance sheet review
    • Prepare accurate and complete Monthly Standard Journals
    • Maintain and review month-end schedules for Finance department
    • Coordinate month-end account close activities with the Manager, Financial Reporting
    • Coordinate Internal and External audit engagement with Auditors
    • Assist in Implementing Finance policies, processes and procedures.
    • Track and resolve all outstanding Internal and External audit queries
    • Timely processing of Regulatory and Statutory fees
    • Provide technical desk support in the interpretation and adoption of Accounting standards including International Financial Reporting Standard (IFRS)
    • Carry out other activities as instructed by the Manager, Financial and Management Reporting.

    Educational Requirements

    • First Degree in a relevant discipline from a recognized university.
    • Membership of Professional association(CIMA, CFA, ACCA, ICAN, etc)
    • Three (3) to Five (5) year work experience.

    Experience, Skills & Competencies
    Knowledge:

    • Financial Accounting / Reporting

    Skills:

    • Business and/or Financial Acumen
    • Communication
    • Problem Solving

    Behaviour:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus.

    go to method of application »

    Manager, Business Continuity

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 – 8 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Job: IRC4005

    Job Summary

    • Execute approved IT disaster recovery (DR) plan and continuously identify, evaluate and proffer mitigating actions with regard to potential risks to business continuity across multiple dimensions – such as infrastructure, controls, regulatory requirements, support agreements and resourcing – from an IT standpoint.

    Principal Functions
    Strategic/Tactical:

    • Oversee business continuity/contingency planning efforts within the IT function with a major focus on assuring the adequacy of contingency plans for critical business applications to maintain continued operations, protect assets and mitigate loss in the event of a disruption
    • Document IT DR planning and train all employees to achieve awareness and understanding of the IT Business Continuity Planning process

    Operational:

    • Work with other functional areas of the business to enhance contingency plans and mitigate the effects of a technology system or application failure or problem in order to ensure that business units are able to continue managing the firm’s assets, satisfying regulatory obligations and maintaining presence in the marketplace
    • Co-ordinate and manage all activities related to IT DR plans
    • Manage service restoration in the event of a disaster and liaise with the Enterprise Business Continuity management team and related functions providing complementary services
    • Guarantee that IT DR plans are up-to-date and associated activities executed timely as per roadmap
    • Co-ordinate stakeholder participation in IT DR planning and work with the Head, IT Information Risk Management to prioritize the recovery of critical IT systems
    • Lead the execution of regular business impact and technical assessments, training, tests, and exercises
    • Co-ordinate the day-to-day ownership and resolution of IT DR plan issues which arise in connection with other business units, including any referral or escalation
    • Manage the IT DR programme resources and provide support to the IT disaster recovery audits
    • Define the principles and procedures necessary to support or reconstitute essential business functions after a catastrophic event
    • Implement and monitor arrangements such as regular data back-ups, secure data archives, back-up restoration, secure on-and off-site storage of back-up media, and provision of alternative IT processing facilities, networks, etc.
    • Evaluate the overall IT DR programme and state of readiness of IT in relation to DR
    • Ensure implementation of the IT strategy and plans within implementing operations and enforce IT DR best practices
    • Manage business continuity through enforced standards of document management for requirements, analyses, designs, implementation and operations
    • Act as the primary responsibility for defining and enforcing IT DR plans, policies and procedures
    • Enable and champion an IT DR plan service culture
    • Ensure periodic reviews and tests of established business continuity plans and procedures, reporting findings to management and making recommendations for improvement as needed
    • In the event of a severe/ catastrophic incident:
    • Support the assessment of the impact of the incident effect on business
    • Mobilize the IT DR team to the alternative business recovery site
    • Guarantee that information, e.g. back-up tapes, are made available in the alternative data centre
    • Implement the operational response to an incident
    • Communicate with and take direction from the Head, IT Information Risk Management and Crisis Management Team in emergency situations
    • Co-ordinate the IT DR inline with the activities defined in the IT DR management checklist

    Educational Requirements

    • First degree in Numerate or Technology discipline, e.g. Engineering, Computer Science, Mathematics, etc.
    • Postgraduate/ professional qualification in related fields will be an added advantage, e.g. Solutions Life Cycle certifications in IT or telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework (MOF), Rational Unified Process (RUP), IT Infrastructure Library (ITIL), Project Management, ISO 20000, SIX SIGMA, COBIT or ETOM, IT Governance, IT Audit, IT Architecture and the CMM
    • Between six (6) and eight (8) years directly relevant post-NYSC work experience preferably in GSM and 3G, with at least most recent three (3) years in a supervisory role
    • Ideal candidate must be able to demonstrate competencies in the following areas:
    • Strong analytical, organization and decision-making skills
    • Ability to work productively and stay calm under pressure experience
    • Experience in risk management
    • Good project management, people management and negotiation skills.

    go to method of application »

    Engineer, Spares Management

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 – 5 years
    • Location Lagos
    • Job Field Engineering / Technical&nbsp

    Job: IRC3990

    Job Summary

    • Monitor the productivity and quality offield assets and achieve the appropriate level of volume within time limits.

    Principal Functions

    • Ensure proper audit, inventory and documentation of all field assets within assigned cluster.
    • Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of spares and monitor all spares utilization.
    • Update technical documentation, drawings and operational logs pertaining to spares and logistics activities.
    • Monitor spare levels/ consumption andensure reorder, repair and return as and when necessary.
    • Liaise with Field Operations team, maintenance contractors and vendors, and prepare monthly reports on their activities for manager, spares management’s attention.
    • Conduct and supervise and record routine/physical inspection of all network element/nodes to ascertain their functionality at the local vendor warehouse.
    • Identify stock low and communicate to your line manager for immediate attention and resolution.
    • Perform other duties a directed by Manager, spares management.

    Educational Requirements

    • First degree or equivalent in Engineering or Computer Science.
    • Two (2) to Five (5) years post NYSC work experience.

    Experience, Skills & Competencies
    Knowledge:

    • Spares management system
    • Vendor management.

    Skills:

    • Teaming
    • Communication
    • Problem Solving.

    Behavior:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Teamwork
    • Customer Focus.

    go to method of application »

    Manager, Infrastructure Architect

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Job: IRC4000

    Job Summary

    • Lead the design and develop IT infrastructure architecture solutions to solve business problems in alignment with the enterprise architecture direction and standards.
    • Work within specific guidelines and procedures and apply advanced technical knowledge to solve moderately complex problems.

    Principal Functions
    Strategic / Tactical:

    • Lead the development of Infrastructure strategies, standards, baselines and roadmaps for applicable technology areas. Leverage vendors and partners as appropriate to ensure solutions are up-to-date and are following industry best practices.
    • Develop end to end Infrastructure technology plans based on the IT strategy;
    • Guide Infrastructure technology decisions, ensuring alignment with business objectives and established Infrastructure principles & standards.
    • Ensure alignment of capacity plans for IT infrastructure with those of other demand management / planning functions across all technology functions within the organization.
    • Provide advanced-level architecture for other projects, solutions, or procurements. Design, implement, and document Infrastructure systems related services, like Compute, Storage, Backup, Network, Security, Database, Archiving and Cloud Platform.
    • Provide enterprise architecture research and analysis on new technologies that have a potential impact and/or provide improvements to service delivery.

    Operational:

    • Provide enterprise architecture guidance for design, implementation, maintenance, operation, monitor, and report for Compute, Storage, Backup, Network, Security, Database, Archiving and Cloud Platform
    • Carry out other duties as instructed by Head of IT Architecture & Planning.

    Educational Requirements

    • Degree level education with a solid all-round knowledge of IT and its use within a business environment with minimum of 6 year experience in state of the art infrastructure services and components
    • Excellent knowledge in Compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor and I/O – disk and network)
    • Expert in Information Lifecycle Management (Backup & Archiving)
    • Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
    • Must be capable of working under pressure in a supportive environment, this will include dealing with escalations from the business, providing feedback and dealing with several projects and problems simultaneously in an effective manner.
    • The position holder must be capable of working on their own initiative within the procedures and guidelines laid down.
    • The ability to communicate with all levels of staff, management and up to senior management level.
    • Solid problem-solving skills.
    • Resilient, confident and tenacious.
    • Good interpersonal skills.
    • Prepared to work extended hours and travel to other sites/regions as required.

    go to method of application »

    Engineer – Engineer / Performance / Data Analyst

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 years
    • Location Abuja
    • Job Field Data Science / Research&nbsp

    Job: IRC3982 

    Job Summary

    • Monitoring, reporting and analysis of network key performance indicators.

    Principal Functions
    24/7 real-time monitoring of network key performance indicators

    • Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
    • Flagging of degraded network key performance indicators for resolution
    • Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
    • Tracking and reporting of KPI for newtechnical features and equipment deployment
    • Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after faultresolution
    • Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
    • Generation of OPCOM reports and other network reports
    • Support reconciliation of KPI figures with 9mobile service providers and customers.
    • Handling periodic and ad hoc reports for Network Operations
    • Perform other duties as assigned by the Head, NOC & BSS.

    Educational Requirements

    • First degree or equivalent in Electrical or Computer Engineering or a related discipline
    • Two (2) years post NYSC work experience.

    Experience, Skills & Competencies
    Knowledge:

    • Network availability and capacity management
    • Network administration
    • Microsoft Office suite
    • Network Surveillance/monitoring tools (advantage).

    Skills:

    • Communication
    • Analytical skills
    • Personal Effectiveness
    • Problem Solving
    • Presentation.

    Behavior:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus.

    go to method of application »

    Manager, Field Operations

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 years
    • Location Oyo
    • Job Field Engineering / Technical&nbsp

    Job: IRC3989
    Location: Ibadan, Oyo

    Job Summary

    • Manage and oversee all network operation activities of assigned region, ensure strict compliance to guidelines on change execution and manage the regional field operations team to effectively oversee all routine and corrective maintenance.

    Principal Functions

    • Manage the regional access, power and transmission availability; optimise diesel delivery and consumption, spares and consumables to reduced OPEX as well as effective vendor management, contract enforcement, SLA and penalty application.
    • Manage quality network growth in assigned region by ensuring there is a good handshake with 9mobile Planning,Implementation and vendors EOT teams.
    • Conduct timely and qualitative PATprograms, RFS and PAC and per the approved company process.
    • Prepare incidence report for top management use, address issues highlighted in the individual cluster weekly report and generate monthly reports to guide management decision making.
    • Ensure proper audit, inventory and documentation of all sites in the region
    • Manage the Regional EOT and FMOP bi-weekly and monthly meetings with relevant stakeholders for network availability and team performance improvement
    • Develop enhanced programs for effective preventive and routine maintenance for all nodes and network element in the region.
    • Ensure FMOP team supervision, spot checks, confirmation and signoffs of all JCF to checkmate vendor team for effective execution of the schedule accurately
    • Manage change requests, faults escalation and resolution and ensure TTs are correctly/accurately closed through the regional field operations team
    • Manage the human and material resources across the region and ensure staff development as well as fostering teamwork spirit and effective communication.
    • Perform any other duties as assigned by the Head, Field Operations

    Educational Requirements

    • First Degree or equivalent in Electrical Engineering  
    • Minimum of Six (6) years work experience with at least three (3) in a supervisory role.

    Experience, Skills & Competencies
    Knowledge:

    • Control Network Technologies
    • Radio Access Technologies

    Skills:

    • Delegation / Supervisory
    • Influencing and Negotiation
    • Communication
    • Teaming

    Behavior:

    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus.

    go to method of application »

    Manager, Billing

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp

    Job: IRC3998

    Job Summary

    • This role provides oversight and governance of the Convergent Billing System (CBS) support covering all environments; Production, Test and Disaster Recovery to ensure adequate maintenance, operation and improvement of the entire CBS components and related software stack to achieve the required quality of service and service levels.

    Principal Functions
    Strategic / Tactical:

    • Participate and contribute to the development and maintenance of the IT Strategy and IT Operating model
    • Define and enforce IT Convergent Billing System and Operations related processes and procedures
    • Provide input on Convergent Billing Operations to other relevant IT processes and procedures
    • Responsible for policy, processes and systems involved in inter-connect billing and roaming service from IT standpoint
    • Provides advisory services to IT Senior Management Convergent Billing services, solutions and operations
    • Support BSS/OSS architecture design and optimization
    • Support project planning and execution within BSS/OSS domain
    • Drive continual enhancements and improvements to the Convergent Billing System and processes for business benefits
    • Guide IT to optimal value creation using trending, analysis and benchmarking capabilities
    • Drive for the attainment of agreed service levels Convergent Billing Operations related KPIs
    • Liaise with revenue management in ensuring business revenue is secure with appropriate interventions where there are business exposures
    • Support Performance Management unit in contract management, vendor management & Service Level Management related to Convergent Billing Operations services.

    Operational:

    • Provide oversight function for the Convergent Billing System operations and support
    • Manage the monitoring of CBS related application services for availability, performance in line with agreed Service Levels, overall health check of underlying system processes, capacity in line with licensing and business requirements, batch jobs monitoring/management.
    • Manage trend analysis, root cause analysis, known error establishment, and creation of Change Requests, Incidents and Problem tracking and escalation, resolution and closure, user administration, License Management & Administration and service reporting.
    • Accountable and responsible for managing post-paid billing operation ensuring customers gets accurate bills timely on an ongoing basis
    • Drive regular health check service to provides comprehensive CBS application status information to aid the identification of potential issues and bottlenecks and forestall any events that may affect the availability, performance, and security of the application
    • Manage the analysis and diagnosis of the resource utilization trends and problems associated with the application processes and tuning the CBS application environment, collaborating with IT Performance & Capacity Management functions to achieve and/or maintain the agreed Service Levels
    • Ensure proper documentation of the CBS application operating environments and storage into the knowledge management system for purposes of knowledge sharing and business continuity
    • Manage the inquiry and request handling service in fulfilling standard and ad-hoc service requests
    • Work with relevant stakeholders to develop and periodically update a standard recovery procedure for operation to follow when a disaster occurs.
    • Ensure the adequacy of the standby Disaster Recovery (DR) infrastructure of the Convergent Billing System to either maintain operation functions at an interim minimal survival level and/or re-establish full scale operations at a state of normal operation level if possible
    • Support the periodic disaster recovery drills for services involving the CBS as planned and executed by the Business Continuity team
    • Ensure all system and non-system processes required to guarantee a successful transfer of services between primary and DR sites are operational and working as planned
    • Implement a system to validate the integrity of replication and all GDR processes/services between the primary and DR sites and provide weekly reports to IT Management.

    Educational Requirements

    • Bachelor’s degree from an accredited college/university preferred.
    • Strong customer-centricity is required.
    • Minimum of 6 years of combined experience work experience in Convergent billing & Postpaid billing operations with role no less than half of those in an IT/Telecoms environment is strongly required.
    • At least 3 year experience in a supervisory role.
    • Experience with IT financial management, resource planning, task prioritization, budget / cost control.  Strong ability to process data and extract actionable insights
    • Sound knowledge of internal business processes, IT sourcing, vendor management and the mobile telecommunications industry; possess a broad-based operational perspective and provides solutions.
    • Experience in working / negotiating through complex issues and providing alternative solutions.
    • Good knowledge of IT Service Management in general and IT Operations specifically is required.
    • Highly developed business communications skill (verbal and written), solid team player, change agent, strategic and creative, excellent relationship management skills and the ability to drive performance, consensus from all areas within the company.

    go to method of application »

    Specialist, Enterprise Support Services

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Job: IRC4002

    Job Summary

    • Liaise with internal stakeholders, IT vendors and other relevant stakeholders to design and implement Enterprise Business Applications to fulfill business requirements.

    Principal Functions

    • Assist in the identification of user requirements for Enterprise Business systems.
    • Participate in the documentation of Request for Proposal/Request for Quotation for new Enterprise Business systems based on user requirements.
    • Support Manager, Enterprise Support Service managing all projects relating to the deployment of new Enterprise Business Systems to ensure achievement of corporate objectives.
    • Assist in providing advisory support in the implementation and integration of new Enterprise Business systems.
    • Facilitate user acceptance testing in liaison with relevant business teams.
    • Provide support in go-live of new Enterprise Business systems.
    • Assist in facilitating user training on new Enterprise Business systems.
    • Assist in providing user support for deployed solutions
    • Support IT vendor in the deployment of off-the-shelve Enterprise Business Systems.
    • Distribute documented policies and procedures/user guide for newly deployed Enterprise Business systems to end users.
    • Gather and analyse end user feedback for post implementation review of deployed Enterprise Business Systems and systems and ensure timely and effective resolution of issues.
    • Participate in the evaluation of Enterprise Business system performance in order to ensure continuing relevance of enterprise solutions provided.
    • Monitor the performance of installed Enterprise Business systems to ensure efficient workflow of EMTS operations.
    • Participate in the deployment of patches and upgrades to Enterprise Business systems.
    • Assist in ensuring minimal impact to end user services during system changes, upgrades, patches or bug fixes.
    • Provide support in the resolution of Enterprise Business-related problems escalated by Enterprise Applications Support team.
    • Record feedback from the Enterprise Applications Support team to ensure prompt improvement of the Enterprise Business systems.
    • Assist in managing relationships with third party IT vendors/suppliers.
    • Attend team/divisional/departmental meetings as required.
    • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Enterprise Support Service.
    • Perform any other duties as assigned by the Manager, Enterprise Support Service.

    Educational Requirements

    • 4 years of combined experience work experience in a service management and enterprise applications support with role no less than half of those in an IT/Telecoms environment is strongly required.
    • Sound knowledge of internal business processes, vendor management and the mobile telecommunications industry; possesses a broad-based operational perspective and provides solutions for all forms of business risk;
    • Experience in working / negotiating through complex issues and providing alternative solutions;
    • Good knowledge of ITIL is required with demonstrable experience as an ITIL practitioner especially in IT Operations;
    • Highly developed business communications skill (verbal and written), solid team player, change agent, strategic and creative, excellent relationship management skills and the ability to drive performance, consensus from all areas within the company.

    Method of Application

    Use the link(s) below to apply on company website.

     

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