Tele-marketer at ICS Outsourcing Nigeria Limited

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    Integrated Corporate Services Limited is a leading Outsourcing Services provider incorporated in August,1994. We offer a comprehensive range of outsourcing services ranging from Human Resource solutions to fleet management. We serve both small and medium sized enterprises as well as large corporate companies.
    Our desire to consistently deliver value-added s…

    Read more about this company

     

    Tele-marketer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 – 4 years
    • Location Lagos
    • Job Field Customer Care&nbsp

    Job Responsibities

    • Cold calling people using a given phone directory to sell products or solicit donations
    • Answering incoming calls from prospective customers
    • Using scripts to provide information about product’s features, prices etc. and present their benefit
    • Ask pertinent questions to understand the customer’s requirements
    • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
    • Record the customer’s personal information accurately in a computer system
    • Deal with complaints or doubts to safeguard the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and record useful information

    Job Requirements

    • Educational Qualification Must be B.Sc or HND qualification with 1 – 4 years work experience.
    • Proven experience as a telemarketer or similar sales/customer service role
    • Proven track record of successfully meeting sales quotas preferably over the phone
    • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Excellent communication and presentation skills
    • Proficient in English
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Patient and able to handle customer rejection

    Method of Application

    Interested and qualified? Go to Integrated Corporate Services – ICSL on docs.google.com to apply

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