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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm.
    Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise,…

    Read more about this company


    • Contents
    • Open Jobs
      1. IT Support Officer
      2. Front Desk Officer
    • Method of Application

    IT Support Officer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 – 2 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Role Summary

    • The IT support officer will be responsible for maintaining Workforce Group information technology strategies by managing system, network, researching and implementing technological strategic solutions and information security measures.
    • In addition, strengthens Workforce Group’s monitoring & evaluation capacity by managing and accurately tracking its operational efficiency across the different programs and projects responsible for managing and configuring systems, network and provide IT support (Hardware and Software).

    Job Responsibilities

    • Assist to develop and implement an IT Strategy and relevant policies for Workforce Group, based on robust, sustainable technology solutions, to support its operations and programs
    • Provide maintenance and support for all IT systems to ensure a minimum of downtime and fast resolution of any problems.
    • Implement and maintain appropriate Information Security measures
    • Maintain an awareness of new developments in IT and ensure the organisation makes the best use of any such developments.
    • Manage Workforce Group’s Information Technology and computer systems
    • Design, develop, implement and coordinate IT policies and procedures
    • Ensure security of data, network access and backup systems
    • Act in alignment with staff needs and system functionality to contribute to the organisational policy
    • Identify IT problems and implement strategic solutions in time
    • Provide high-level support, and where necessary training to staff, to ensure growth and sustainability of a world-class standard in IT skills and utilisation
    • Prepare quarterly progress reports on technology utilisation and achievement of business outcomes to the organisations’ technology committee/directors
    • Monitor, control and report progress in the execution of technology initiatives to the technology team
    • Identify risks/issues to the implementation of technology initiatives, resolve or escalate to chief technology and information officer
    • Provide clarity to direct reports and team members; ensure quality in carrying out / directing work efforts
    • Perform other assignments as may be assigned from time to time.

    Role Competencies / Skills:

    • Hands-on experience with computer networks, network administration and network installation
    • Excellent knowledge of technical management, information analysis and computer hardware/software systems
    • Multi-skilled
    • Broadminded
    • Proactive
    • Highly creative
    • Monitoring & Evaluation
    • Research and Data analysis
    • Logical Framework Analysis
    • Performance-driven
    • Good interpersonal skills
    • Excellent communication skills.

    Educational Qualification:

    • Bachelor’s degree or equivalent qualification in Information Technology or/and Computer Engineering.

    Professional Qualification:

    • Possession of a relevant professional certification will be an added advantage e.g.. MCSE, DBA, MCSA, ITIL

    Desired Experience:

    • 1-2 years relevant experience in Information Technology

    We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.

    go to method of application »

    Front Desk Officer

    • Job Type Full Time
    • Qualification OND
    • Experience – 1 years
    • Location Lagos
    • Job Field Administration / Secretarial&nbsp , Customer Care&nbsp

    Role Summary

    • The front desk officer will be responsible for performing various administrative tasks, guiding clients and providing stewardship support to meet the organisation’s operational goals.

    Job Responsibilities

    • Manage the reception.
    • Greet and courteously assist clients and visitors.
    • Sort correspondences and send to the appropriate department/staff
    • Manage the booking sheet for the Zone
    • Prepare rooms ahead of clients events.
    • Check that all equipment is functioning well and inform the Facility and Admin team of any issues.
    • Direct calls and respond to inquiries.
    • Record name of visitors in visitors log book.
    • Ensure the intercom is working at all times.
    • Manage the lunch caterers and other lunch related activities (vetting the lunch register and preparation of the payment voucher).
    • Maintain/update the inventory (stationary and toiletries) in the store
    • Maintain an excel sheet for fuel distribution and usage for the pool vehicles and make requisition for top up of the Total fuel card.
    • Respond to all requests from the business managers and staff
    • Perform administrative tasks as needed, including proofreading, transcription and creating invoices
    • Perform other assignments as may be assigned from time to time.

    Role Competencies / Skill:

    • A customer-oriented attitude
    • Excellent communication and negotiation skills
    • Problem-solving aptitude
    • Strong interpersonal skills and an ability to build rapport with clients
    • Hardworking with a strong work ethic
    • Ability to meet deadlines and multitask under pressure
    • Excellent administrative and organisation skills
    • Attention to detail and high level of accuracy
    • Willingness to take ownership and accountability.
    • Flexibility in thinking, approaching problems and managing workloads.
    • Ability to convey and receive complex and sensitive information.
    • Proficient in MS Office.

    Educational Qualification:

    • Ordinary National Diploma (OND) in any field.

    Desired Experience:

    • 0-1 year Customer Service/Front Desk experience.

    We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.

    Method of Application

    Use the link(s) below to apply on company website.


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