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Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.
We know the role good planning plays in any business and its associated costs, a…
Read more about this company
- Contents
- Open Jobs
- Social Media Manager (NYSC)
- Customer Service Representative
- Method of Application
Social Media Manager (NYSC)
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience None
- Location Lagos
- Job Field Graduate Jobs  , Media / Advertising / Branding 
Location: Lekki, Lagos
Job Descriptions
- Manage customer engagement for all social media platforms
- Create and post content (photos and videos)on all social media platforms
- Other tasks as assigned.
Requirements
- B.Sc. in a relevant field.
- Proven work experience (minimum of 1 year) as a Content Creator or similar role
- Excellent writing and editing skills
- Time-management skills
- NYSC
Remuneration
N35,000 monthly.
go to method of application »
Customer Service Representative
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience None
- Location Lagos
- Job Field Customer Care 
Location: Ikoyi, Lagos
Responsibilities
- Welcoming and greeting walk-in clients
- Responding to calls, emails and messages
- Keeping a seamless appointment system
- Providing excellent & exceptional customer service
- Maintaining a positive, empathetic, and professional attitude toward customers
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues, as necessary.
- Providing feedback on the efficiency of the customer service process.
- Oversee the sorting and distribution of incoming mail
Required Skills & Qualifications
- B.Sc. or HND in a related field.
- 2 years’ experience in a similar role.
- Professional certification in Customer service is a plus
- Effective communication and strong listening skills.
- Exceptional customer service skills.
- Must be patient and courteous.
- Excellent organizational and analytical skills
- Must be efficient/meticulous
- Excellent oral and written communication skills.
Salary
N60,000 – N70,000 Monthly
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.
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