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Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
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Office / Operations Manager
- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 5 – 7 years
- Location Lagos
- Job Field Administration / Secretarial
Location: Ikeja, Lagos
- To oversee the day-to-day office management tasks, ensuring that all safety regulations are adhered to.
- Customer service is extremely important and in the role of Operations Manager, it will be your job to ensure service levels are maintained and customer satisfaction achieved.
- You will manage a team of people and it will be your responsibility to ensure all training needs are met and that performance is monitored and feedback provided at regular intervals.
- To prepare, revise and submit reports, budgets and other documentation as required.
- The Operations Manager is responsible for implementing quality management and other regulatory compliance strategies in-line with company policy.
Key skills and qualifications Required
- Interested candidates should possess a degree or Masters degree with 5-7 years work experience.
- Prior work experience as an office/operations manager in a delivery company is compulsory
- Strong organisational skills together with the ability to multi-task are essential.
- You must be able to demonstrate comprehensive knowledge of quality assurance principles, methods, design, testing and implementation relating to operations management.
- Excellent leadership and supervisory skills, together with strong interpersonal skills are essential.
- You must be able to problem solve and make decisions under pressure.
- An Operations Manager must have excellent written and numeracy skills.
- You must have competent IT skills.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the job title as the subject of the email.
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