Office / Operations Manager at Michael Stevens Consulting

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    Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
    Our Tailored programs afford you the opportunity to customize the trainin…

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    Office / Operations Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND , MBA/MSc/MA
    • Experience 5 – 7 years
    • Location Lagos
    • Job Field Administration / Secretarial&nbsp

    Location: Ikeja, Lagos

    Job Description

    • To oversee the day-to-day office management tasks, ensuring that all safety regulations are adhered to.
    • Customer service is extremely important and in the role of Operations Manager, it will be your job to ensure service levels are maintained and customer satisfaction achieved.
    • You will manage a team of people and it will be your responsibility to ensure all training needs are met and that performance is monitored and feedback provided at regular intervals.
    • To prepare, revise and submit reports, budgets and other documentation as required.
    • The Operations Manager is responsible for implementing quality management and other regulatory compliance strategies in-line with company policy.

    Key skills and qualifications Required

    • Interested candidates should possess a degree or Masters degree with 5-7 years work experience.
    • Prior work experience as an office/operations manager in a delivery company is compulsory
    • Strong organisational skills together with the ability to multi-task are essential.
    • You must be able to demonstrate comprehensive knowledge of quality assurance principles, methods, design, testing and implementation relating to operations management.
    • Excellent leadership and supervisory skills, together with strong interpersonal skills are essential.
    • You must be able to problem solve and make decisions under pressure.
    • An Operations Manager must have excellent written and numeracy skills.
    • You must have competent IT skills.

    Method of Application

    Interested and qualified candidates should send their CV to: jobs@michaelstevens-consulting.com using the job title as the subject of the email.

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