Customer Service Personnel at Spytrac Telematics Company

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    SPYTRAC TELEMATICS SERVICES LIMITED is a technological based firm which commenced business in February 2014, providing vehicle and asset tracking solution, fuel monitoring and management services, driver monitoring and management solution in Nigeria. We are known for our reputation in quality customer service, fast growing IT Infrastructure, and team of prof…

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    Customer Service Personnel

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience – 2 years
    • Location Lagos
    • Job Field Customer Care&nbsp

    Location: Ikeja, Lagos

    Job Description

    • Managing incoming calls and customer service inquiries
    • GenerateSales lead that would develop into new customers
    • Identifyand assesscustomers need to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Meet personal/customer service team sales target and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Keep records of customer interactions, process customer accounts and file documents.
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

    Job Requirement

    • Candidates should possess Bachelor’s degree with 0-2 years work experience.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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