Technical / Service Engineer at Tenaui Africa Limited


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    We are the leading supplier of New Mini Labs in Africa, Singapore, Middle East and also supplying photographic equipments, Mini Lab We deal with a wide range of photo products ranging from Mini Labs to Photo Albums. We have a variety of vendors such as, Mitsubishi Electric, Noritsu & Epson etc. Some of our latest in stock products are below.

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    Technical / Service Engineer

    • Job Type Full Time
    • Qualification BA/BSc/HND , MBA/MSc/MA
    • Experience 3 years
    • Location Abuja
    • Job Field Engineering / Technical&nbsp

    Job Description

    • We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.

    Job Functions / Responsibilities

    • Carry out Installations of large format production machines at customer’s site.
    • Inspect, maintain and service large format machines.
    • Maintain good rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
    • Prepare machine for shipment to customer’s site.
    • Inform the company on time in replacement of any devices and machine spares observed during services.
    • Document service and installation actions by completing forms, reports, logs and records.
    • Plan, manage, and oversee all elements of Canon production printers
    • Educate clients on proper methods in which to operate Canon printers
    • Maintain printers for maximum safety and efficiency
    • Diagnose origin of breakdowns, including human error and troubleshoot problems
    • Work within set budgetary plans for a project
    • Investigating operational problems affecting Canon production printers.
    • Communicate with clients and vendors to obtain materials and/or equipment needed for installation and repairs
    • Follow product specifications and preventive control measures
    • Ability to replace necessary spares to make the machine up and running
    • Ability to do proper diagnosis of spares requirement

    Requirements / Qualifications

    • Bachelor’s degree in Engineering; Master’s degree preferred
    • Proficiency using Microsoft Suite (Excel, Access)
    • Minimum of 3+ years proven experience in Canon production printers
    • Possess a wide breadth of knowledge in mathematics, physics, mechanics and electrical
    • Excellent communication skills, both verbally and written
    • Ability to effectively lead and work as a team player
    • Detail-oriented and extremely efficient
    • Ability to maintain positive vendor and client relationships.


    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

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