NOC Engineer at an Internet Solutions Provider – Willers Solutions Limited

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    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.
    Our focus is on cr…

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    NOC Engineer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Job Description

    • Perform general system administration tasks on all elements of the network
    • Discover problem areas which could negatively impact system performance or customer satisfaction
    • Proactively monitor network and system performance.
    • Analyze traffic data and trends and escalate areas of concern to the network design authority.
    • Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
    • Perform general system administration tasks on all elements of the network.
    • Perform network surveillance 24/7, respond to networkreported and customerreported problems
    • Take ownership to ensure that all problems are resolved in a timely and efficient manner.
    • Manage problem resolution using network monitoring/management tools
    • Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

    Requirements

    • B.Sc / HND in Computer Engineering / Telecommunications
    • Minimum of 4 years experience as a NOC Engineer
    • Strong communication skills both written and verbal.
    • Capable of making solid, fact-based decisions under pressure.
    • Ability to work well in an international, multi-cultural, and high-pressure technical environment.
    • Technical experience in a telecommunications or network operations environment.
    • Very Good understanding of wireless communications technology
    • Cisco CCNA/CCNP certification.
    • Interested candidates must be able to work on a 24/7 shift Rotation

    Method of Application

    Interested and qualified candidates should send their CV to: lizzy.bika@willerssolutions.com using the “Job Title” as the subject of the email.



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