Front Desk Officer at Stern & Kay Consulting Limited


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    Stern & Kay Consulting Limited was registered in August 2003. We are in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services.
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    Front Desk Officer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 – 3 years
    • Location Lagos
    • Job Field Administration / Secretarial&nbsp , Customer Care&nbsp


    • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    • Hear and resolve complaints from customers.
    • Collect, sort, distribute, or prepare mail and messages.
    • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    • Provide information about services provided.
    • Makes calls and records messages for the respective staff asrequested.
    • Answers incoming enquiries by phone and email with a friendly tone and a correct attitude.
    • Issues pass and signs in visitors to the office.
    • File and maintain records.
    • Transmit information or documents to customers using computer.
    • Schedule appointments, maintain and update appointment calendars.

    Qualifications / Requirements

    • A good HND / B.Sc degree in Accounting / Business Administration
    • 1-3 years’ experience relevant front desk or customer service experience.
    • Candidates must be female.

    Skills and Competencies:

    • Excellent computer skills (Microsoft Office Suite).
    • Proficiency in spoken and written English Language.
    • Friendly, warm and compassionate personality.
    • Proficiency in word structure and composition.
    • Excellent administrative skills and experience.
    • Proactive, smart and result oriented.

    Salary Range
    N50,000 – N60,000 / Month.

    Method of Application

    Interested and qualified candidates should send their CV to:¬†¬†using the “Job title” as the subject of the email.

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