Duty Manager at an Hotel – Fosad Consulting

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    Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports …

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    Duty Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 – 5 years
    • Location Lagos
    • Job Field Hospitality / Hotel / Restaurant&nbsp

    Location: Ikeja, Lagos
    Reporting Line: General Manager
    Employment Type: Full-time

    Job Details

    • We are looking to hire the services of a Duty Manager who will be responsible for the coordinating and directing the affairs of the hotel personnel as well as ensuring that seamless operations are in effect.

    Job Description

    • Check cleanliness of the Hotel Reception as well as public areas, including waiting area outside the reception and parking area.
    • Ensure that all staff are in correct uniform and have the correct appearance in line with company standards and uniform policy.
    • Check on all reservations for the day of arriving guests. Preparing registration cards and ensuring that they are complete and information accurate ahead of guest arrival.
    • Professional check in with guests ensuring that all relevant signatures and accompanying documentation is received.
    • Ensure that all monies received for booking have been received and are allocated correctly on the booking system for all guests arriving
    • Ensure that all special requests listed on booking as well as requested while in house are carried out with the highest level of service and in line with company standards.
    • Handle guest complaints and other related problems and report on the Assistant Manager’s log book.
    • Ensure that all special requests listed on booking as well as requested while in house are carried out with the highest level of service and in line with company standards.
    • Assist receptionists, switchboard operators and porters when they are busy.

    Job Requirements

    • A bachelors degree or its equivalent
    • Professional certifications in hospitality would be a added advantage
    • 3 – 5 years experience as a Duty Manager in a Hotel
    • Must be willing to work late hours and extra shifts

    Salary
    N1,200,000 – N1,500,000 Annually.

    Method of Application

    Interested and qualified candidates should send their Application Letter and CV to: recruitmenthubsmart@gmail.com clearly indicating the “Duty Manager” as the subject of your mail.



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