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Customer Service Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 – 3 years
- Location Lagos
- Job Field Customer Care
Location: Yaba, Lagos
- Answer to customer’s enquiry via phone call, whatsapp chat, instagram and facebook.
- Use telephone to reach out to customers and verify account information after payment is done by the customer.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Handle customer’s complaint and provide solutions by contacting the immediate supervisor.
- Greet customers warmly and ascertain reason for calling
- Attempt to persuade customers to reconsider cancelling an order or refund.
- Candidates shoulod possess HND / B.Sc. degree qualification
- Experience: 1-3 years work experience.
N50,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com indicating the Job Role as email subject.