Customer Service Officer at Enabled Business Solutions Limited

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  • Location(s): Lagos, South West Nigeria
  • Specialization: • Customer Service
  • Industry: • Consulting
  • Application Deadline: December 20, 2019
  • Job Type Fulltime
  • Type: Private
  • Headquarters: Eleganza Gardens, Lekki, Lagos

Enabled Business Solutions Limited is recruiting for fulltime Customer Service Officer.

Job Details

Enabled Solutions is a leading provider of business and technology consulting services to blue chip organizations in the private and public sector. We are recognized for providing technical excellence and superior project management because we apply only relevant technologies that turn challenges into enabling solutions for our clients.

Job Title: Customer Service Officer

Job Type: Full Time  

Qualification: BA/BSc/HND  

Location: Lagos

Job Field: Customer Care  
 
Location: Lekki/Ajah Candidates Preferred)

Details:

Job Description

  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Job Requirements

Min Required Experience:

Not Specified

Min Qualification:

Bachelor’s Degree/HND

Desired Courses:

Not Specified

Other Requirements:

Requirements

  • B.A, B.Ed or BSc in Arts, (preferably English) or Sciences or Humanities.
  • All must be computer literate.
  • They must be passionate about people.

Method of Application
Applicants should send CVs to careers@enabledsolutions.net



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